Phone Number
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Email Address
info@serenemerchandise.com
Office Address
Uyo Akwa ibom state Nigeria
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
How long does shipping take?
Orders are processed within 24–48 hours. Standard shipping typically takes 5–10 business days, depending on your location. You’ll receive a tracking number as soon as your order ships.
What is your return and refund policy?
We offer a 7-day return window for unused items in original packaging. If your item arrives damaged or incorrect, we’ll replace it or issue a full refund—no hassle, no stress.
How can I contact customer support?
You can reach our support team via email or live chat on our website. We respond within 24 hours and are always happy to help with orders, returns, or product questions.
INFORMATION ABOUT US